Customer Service, Training & Support is what makes Hofstetter
STAND OUT AMONG THE CROWD !!

For over 80 years, Hofstetter has been a proud partner to our loyal client base of busy Medical, Legal and Business Professionals. Experience shows that proper expert installation, set up, training and ongoing support are key to the successful utilization of these technologies. Our state-of-the-art Document Creation Solutions offer the BEST software and hardware solutions on the market BUT what we think makes the difference is our commitment to Customer Service, Training and Support.

With regional representatives located across Ontario, we provide province-wide and Canada-wide sales and support. Our team of professionals know how essential document creation solutions are to your business, and we pride ourselves in providing the right turn-key document creation solution, fine-tuned to the specific needs of each user.

SERVICE AND SUPPORT MAKE ALL THE DIFFERENCE

Hofstetter is pleased to have an impressive ongoing 50-year relationship with Philips. As a Philips Certified Master Digital Centre, including Enterprise certification, Hofstetter’s team of sales and service professionals are trained and certified on all of the latest Philips Digital Dictation and SpeechExec Software. Our sales professionals examine your specific requirements and recommend the right dictation solution. Our team of service professionals see you through installation, setup, configuration and training to ensure you get the most out of your dictation solution and back it all up with on-going support. 99% of our customers opt to add a Hofstetter 3-Year Support and Maintenance Agreement to their dictation solution and they opt to renew these coverages.

As a Dragon Certified Gold Partner and a Dragon Medical Premier Partner, Hofstetter’s team of Speech Recognition Professionals are regularly re-certified by the manufacturer to ensure you receive the most up-to-date and reliable information across all the Dragon Speech Recognition products. Hofstetter has been providing Speech Recognition solutions to our customers for over 19 years.

A Hofstetter Support Agreement means that you have our team behind you!
Hofstetter Support Agreement means you minimize both your support costs and down time!

Why have a Dragon Technical Support Agreement?
Why have a Digital Maintenance Support Agreement?